Terms and Conditions

  1. Wedding and Prom Cancellations: Cancellation up to 1 month before the event will receive a full refund minus 20% booking fee. After that time, they will incur a 50% charge, 80% for the day before, or 100% for no show.
  2. Special trips, date nights and tour cancellations: Cancellation up to 48 hours before the event will receive a full refund minus 20% booking fee. After that time, they will incur a 50% charge, or 100% for no show.
  3. In case of delayed flights, we will monitor flight times to avoid waiting time where possible. Waiting time will be charged at £30/hour, plus parking
  4. For cancelled flights we will endeavour to reschedule the pickup, subject to other commitments.
  5. Specific cars cannot be guaranteed, but will be supplied on a best endeavours basis. e.g. technical issues could result in a change in car. In the unlikely event that you receive a downgraded car, a refund of the difference in cost will be provided.
  6. Weddings, Proms and Tours assume the average mileage does not exceed 30 miles per hour of hire. Excesses may incur an excess mileage charge of 70p/mile.
  7. Tours are assumed to end at the same point as they start.
  8. The supplied vehicles are nearly new high spec models which are maintained to a very high standard. Damage or soiling will be charged to the clients payment card or claimed from the client.