Terms and Conditions
- Wedding and Prom Cancellations: Cancellation up to 1 month before the event will receive a full refund minus 20% booking fee. After that time, they will incur a 50% charge, 80% for the day before, or 100% for no show.
- Special trips, date nights and tour cancellations: Cancellation up to 48 hours before the event will receive a full refund minus 20% booking fee. After that time, they will incur a 50% charge, or 100% for no show.
- In case of delayed flights, we will monitor flight times to avoid waiting time where possible. Waiting time will be charged at £30/hour, plus parking
- For cancelled flights we will endeavour to reschedule the pickup, subject to other commitments.
- Specific cars cannot be guaranteed, but will be supplied on a best endeavours basis. e.g. technical issues could result in a change in car. In the unlikely event that you receive a downgraded car, a refund of the difference in cost will be provided.
- Weddings, Proms and Tours assume the average mileage does not exceed 30 miles per hour of hire. Excesses may incur an excess mileage charge of 70p/mile.
- Tours are assumed to end at the same point as they start.
- The supplied vehicles are nearly new high spec models which are maintained to a very high standard. Damage or soiling will be charged to the clients payment card or claimed from the client.